Each year, Howdens supplies around 250,000 building trade professionals with around 3.5 million kitchen cabinets, 2 million doors and 400,000 complete kitchens. Many of these clients interact with the firm via electronic and internet based systems for account management and payment processing. To improve efficiency, Howdens has made a substantial investment in advanced CRM, EPOS and ERP systems as well as on premise and hosted IT systems.
The criticality of its IT systems means the firm runs a comprehensive second site business continuity position and has an uncompromising attitude to IT security. A dedicated, highly skilled and well resourced internal IT security team maintains a multi-layered security position which includes IPS, IDS, Two Factor Authentication, SSL VPN alongside the usual array of firewalls, and anti malware tools.
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