Retail

In the highly competitive world of retail, good customer service delivered consistently is essential for success. The wealth of data generated through the purchase process also provides possibilities for sales teams, marketers and procurement specialists to streamline their respective duties to help your business generate more revenue or take advantage of emerging trends. ESS offers a full range of consulting, ICT solutions and managed services to help retailers deliver reliable platforms across multiple branches with the support of centralised maintenance, service and security. Areas of expertise include:

  • Thin Client and POS systems for retail environments
  • PCI compliance solutions and validation services
  • Mobile devices managed services
  • Extended hours support services
  • Managed IT security monitoring

Finance

The heart of financial services is meeting the needs of your customers and consistently delivering high service levels. Having timely and reliable access to customer account information is an essential requirement to drive new business and provide value added services to ensure loyalty and growth. ESS offers a full range of consulting, ICT solution and managed services offering ICT solutions that help financial services sector customers maintain the highest levels of performance and resiliency while meeting tough security and regulatory controls. Areas of expertise include:

  • BSI/ISO/IEC 27001 information security management consulting services
  • Secure infrastructure testing and resiliency/failover re-engineering
  • PKI, Cryptography and data in transit encryption technologies
  • PCI compliance solutions and validation services
  • Data Loss Prevention (DLP) technologies

Public Sector

The public sector encompasses a wide range of organisations and activities, but many have a common set of key drivers. One of the most important is the need to clearly communicate with people and handle large amounts of often sensitive data in a timely and secure fashion. As local and central government computerise more activities and seek cost savings through shared resources, the ability to collate data from multiple sources and present this information in an accurate and secure methodology is vital. Areas of expertise include:

  • Certified supplier to UK Government competitive procurement frameworks
  • RMADS / Assurance Case production and bespoke risk assessment and management
  • Security Architecture Design and Review
  • Supporting PSN and other secure service compliance
  • Network transition to support secure public, private and hybrid cloud services
  • BYOD / Information Lifecycle management

Education

The increased use of ICT within education is forcing organisations to consider new technologies to help underpin distance learning and collaboration. In addition, the growth of students using their own mobile devices and transition from fixed to higher density wireless networks is placing more strain on IT departments and support secure infrastructure even as budgets remain limited. ESS has a growing portfolio of education customers and offers a range of services including:

  • BYOD Secure data access, file sharing and collaboration
  • Wireless and Ethernet LAN design, implementation and upgrades
  • Development of organisational Security Policy
  • Secure WAN virtualisation and application acceleration

Manufacturing

From small specialist engineering firms to larger international companies, ESS can help deliver secure critical infrastructure and collaboration technologies to efficiently manage complex ICT demands and mission critical applications. Through a UK based Managed Services Network Operations Centre, ESS offers manufacturers a way to avoid complex IT complexity and instead focus on key manufacturing, logistics and customer based processes. Areas of expertise include:

  • Managed Security Services and monitoring
  • Server, Storage and Networking Installation, configuration and testing
  • Managed LAN and WAN services
  • 24 x 7 telephone, remote and email based technical support
  • Secure data access, file sharing and collaboration